Refund Policy for Digital Products

Eligibility for Refunds

Refunds are applicable only in cases where the digital product purchased by the user is found to have a defect, technical issue, or does not function as described at the time of purchase.

Requesting a Refund

• • Users must report the issue with the product within 7 days of purchase.
  • The issue must be clearly described, and supporting evidence (such as screenshots, error logs, etc.) must be provided to validate the claim.

Refund Process

• • Once the issue is verified and deemed valid by our support team, the refund will be processed.
  • Refunds are not credited back to the original payment method; instead, they will be added to the user’s wallet on our website.
  • Users can use the wallet balance to purchase other products or services available on the website.

Wallet Credit Expiry

• • Refund credits added to the user’s wallet must be used within 30 days from the date of credit.
  • If the wallet credits are not used within this period, they will automatically expire and cannot be reinstated.

Non-Refundable Cases

Refunds will not be provided in the following situations:

• • If the user fails to report the issue within the specified 7-day period.
  • If the issue is caused by improper use or modification of the product by the user.
  • If the product is incompatible with the user’s system, environment, or software due to reasons beyond our control (e.g., outdated software versions).
  • If the product has been downloaded and used without any reported defect.

Wallet Terms

• • Wallet balances are non-transferable and cannot be withdrawn or converted to cash.
  • Any unused wallet credits will expire automatically after 30 days from the date of credit.
  • It is the user’s responsibility to utilize the wallet balance within the specified validity period.

Support for Issues

• • Our support team is available to assist users in resolving any issues before initiating a refund.
  • In many cases, we may offer product updates, replacements, or fixes to address reported problems.

 Contact Us

If you have any questions or need assistance regarding our Delivery and Return Policy, please contact us at:

Thank you for choosing Revozon.in. We are committed to providing you with an excellent experience and are here to support you with any needs related to your digital purchases.