At Revozon.in, we strive to provide high-quality digital products and reliable customer service. This Refund & Returns Policy outlines the conditions under which refunds, replacements, and return requests are handled for purchases made through our platform.
Nature of Digital Products
Revozon.in mainly sells digital and downloadable products such as:
- WordPress themes and plugins
- PHP scripts
- Website templates
- Software tools
- Digital assets and online resources
Since these products are digitally delivered and cannot be physically returned, traditional return policies applicable to physical goods may not apply.
Return Policy
As all products are digitally downloadable, we generally do not accept returns once the product has been successfully delivered, downloaded, or accessed by the customer.
However, if a product is found to be defective, corrupted, or incorrectly delivered, customers may contact our support team for assistance or replacement.
Refund Eligibility
Refund requests may be approved under the following circumstances:
- Duplicate payment made accidentally
- Payment completed but product not delivered
- Corrupted or unusable product file
- Wrong product delivered due to technical issue
- Order charged multiple times
- Verified technical problem that cannot be resolved by our support team
All refund requests are subject to review and verification by our support team.
Non-Refundable Situations
Refunds or returns will not be granted in the following situations:
- Change of mind after purchase
- Lack of product knowledge or technical expertise
- Hosting/server incompatibility
- Failure to check product requirements before purchase
- Downloaded or accessed products
- Personal preference issues
- Third-party software conflicts
- Delays caused by incomplete customer response
- Custom modifications made after purchase
Product Support & Assistance
Customers experiencing installation or setup issues are encouraged to contact our support team before requesting a refund. We aim to provide reasonable assistance for product-related concerns whenever possible.
Refund Processing Time
Approved refunds are usually processed within 5–10 business days to the original payment method used during checkout. Processing times may vary depending on banks or payment gateway providers.
Fraud Prevention
Revozon.in reserves the right to refuse refunds or suspend services in cases involving:
- Fraudulent claims
- Chargeback abuse
- Unauthorized payment disputes
- Misuse of digital products
Policy Changes
We may update or modify this Refund & Returns Policy at any time without prior notice. Continued use of our website constitutes acceptance of the updated policy.
Contact Information
Business Name: Revozon.in
Owner Name: Anurag Chaudhari
Email ID: revozon.in@gmail.com
Phone Number: 8601849772
Business Address:
240/1 Floor, Sitaram Dham Mandir,
Teliyarganj, Shivkuti, Prayagraj – 211004, Uttar Pradesh, India
