At Revozon.in, customer satisfaction is important to us. This Cancellation & Refund Policy explains the terms under which cancellations, refunds, and replacements are handled for purchases made through our website.
Digital Product Nature
Revozon.in primarily sells digital products such as WordPress themes, plugins, website templates, PHP scripts, software tools, and downloadable digital resources. Since these products are delivered instantly after successful payment, all purchases are generally considered final.
Order Cancellation
Orders can only be cancelled before the product download link or access credentials are delivered to the customer. Once the digital product has been successfully delivered or downloaded, cancellation requests may not be accepted.
To request an order cancellation, customers must contact us immediately after placing the order through our official email support.
Refund Eligibility
Refunds may be considered only under the following conditions:
- Duplicate payment made accidentally
- Customer was charged but product was not delivered
- Product file is completely corrupted and cannot be accessed
- Wrong product delivered due to technical error from our side
- Refund approved by our support team after proper verification
Non-Refundable Situations
Refunds will not be provided in the following cases:
- Change of mind after purchase
- Lack of technical knowledge to use the product
- Compatibility issues with third-party hosting, plugins, or themes
- Failure to read product description before purchase
- Downloaded products already accessed successfully
- Minor design or feature differences from customer expectations
- Delay caused due to customer response or incomplete information
- Issues caused by third-party modifications
Technical Support
Customers facing technical issues may contact our support team for assistance before requesting a refund. We will make reasonable efforts to help resolve installation or product-related issues.
Refund Processing
If a refund request is approved:
- Refunds are processed to the original payment method
- Processing time may take 5–10 business days depending on the payment provider or bank
- Customers will receive confirmation through email after refund initiation
Chargebacks & Payment Disputes
Customers are encouraged to contact us before initiating any payment dispute or chargeback. Fraudulent disputes or abuse of the refund policy may lead to suspension of access to our services.
Policy Updates
Revozon.in reserves the right to modify or update this Cancellation & Refund Policy at any time without prior notice. Customers are advised to review this page periodically.
Contact Information
Business Name: Revozon.in
Owner Name: Anurag Chaudhari
Email ID: revozon.in@gmail.com
Phone Number: 8601849772
Business Address:
240/1 Floor, Sitaram Dham Mandir,
Teliyarganj, Shivkuti, Prayagraj – 211004, Uttar Pradesh, India
